Entry level
6 weeksFront Office & Guest Relations
Check-in and check-out, reservations, guest requests, complaint handling and property systems.
Register interestKazi Academy
Training, preparation and placement for long-term careers.
Kazi Academy prepares Zanzibaris for real hospitality careers — not just a first job — with practical training, guest-facing English and a direct route into the island's hotels and resorts.
Why the Academy
Zanzibar has no shortage of people who want to work in hospitality. What is harder to find is training that matches what a beachfront resort or a Stone Town boutique hotel actually expects on the floor from day one.
We built the Academy because we kept meeting good candidates who were turned down for small, teachable reasons — an unclear CV, no service vocabulary in English, no idea how a shift is run. Those gaps close in weeks, not years.
Every course is taught by people who have worked island seasons, and every graduate is known to the Kazi team personally when we introduce them to a property.
What you get
More than a certificate
Practical training
Hands-on sessions in real service settings — service sequence, grooming, hygiene and the standards island hotels expect.
Interview & CV preparation
We help you write a proper CV, gather your documents and practise the interview before you sit in front of a hotel manager.
English for hospitality
Guest-facing English for greeting, taking orders, handling requests and solving problems politely under pressure.
Placement support
Graduates go into the Kazi candidate pool first and are introduced to partner hotels and resorts across Zanzibar.
Courses
Choose where to start
Courses run in intakes through the year, with evening groups for people already working.
Entry level
6 weeksFood & Beverage Service
Table service, order taking, wine and cocktail basics, upselling and running a smooth restaurant shift.
Register interestEntry level
4 weeksProfessional Housekeeping
Room standards, linen and laundry, chemicals and safety, turndown service and working to a room list.
Register interestEntry level
8 weeksKitchen Fundamentals
Knife skills, food hygiene, mise en place, station discipline and working under a head chef.
Register interestAll levels
8 weeksEnglish for Hospitality
Spoken and written English built around real guest conversations, phone calls and emails.
Register interestEntry level
5 weeksSpa & Wellness Basics
Treatment room preparation, guest consultation, hygiene standards and spa reception duties.
Register interestEntry level
6 weeksSecurity & Guarding Fundamentals
Patrol rounds, access control, incident reporting, guest-facing conduct and fire and first-aid awareness.
Register interestThese course names, lengths and descriptions are drafts. Send us the real Academy programme and we will replace them.
How it works
From application to placement
- Step 1
Apply
Register your interest below and tell us which course fits the work you want.
- Step 2
Assessment
A short conversation with the Kazi team about your experience, English and goals.
- Step 3
Training
Classroom and practical sessions with trainers who have worked in island hotels.
- Step 4
Placement
We put you forward to partner properties and support you through the interview.
Register your interest
Tell us what you want to learn
Already working? You can still train.
Browse the roles open right now, or talk to the Kazi team about which course suits where you are today.